Privacy policy

At Snappy Souq, we value the privacy and trust of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website www.snappysouq.store mobile apps, or make purchases from us.

📌 1. Information We Collect

We collect the following types of information:

b) Payment Information

  • Bank details or credit/debit card info (processed securely via third-party payment gateways; we do not store card data)

c) Device & Usage Data

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Cookies and similar technologies

🔄 2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates, newsletters, and promotions

  • Improve website performance and user experience

  • Comply with legal requirements and prevent fraud

🧾 3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Delivery partners to ship your order

  • Payment processors (e.g., JazzCash, Easypaisa, Visa/Mastercard)

  • IT service providers for hosting and security

  • Government agencies, if required by law or court order

🔐 4. Data Security

We implement strong physical, electronic, and procedural safeguards to protect your data:

  • SSL encryption for data transmission

  • Secure servers for data storage

  • Access control and staff training

🇵🇰 5. Your Rights (As a Pakistani User)

You have the right to:

  • Request access to your data

  • Ask for corrections or deletions

  • Withdraw consent for marketing

  • Lodge complaints with local consumer courts under provincial Consumer Protection Acts

🍪 6. Cookies Policy

Our site uses cookies to enhance user experience, analyze traffic, and personalize content. You can control or disable cookies in your browser settings.

🧒 7. Children’s Privacy

We do not knowingly collect personal data from individuals under 13 years of age. If we discover such data, we will delete it immediately.

📝 8. Policy Changes

We may update this Privacy Policy occasionally. Any changes will be posted here, and major changes will be notified via email or app notification.

📞 9. Contact Us

For any questions or concerns, contact us at:
Email: snappysouq36@gmail.com
Phone: 03000000000
Address: Lahore , PK